Drive Personalised
Customer Journeys
In Automotive Retail
Increase customer satisfaction
and retention with Annata 365 For Sales.
Find out more!
Drive relevant, timely and personalized engagements with customers and prospects with Annata 365 Sales. Built on Microsoft Dynamics 365 Sales, Annata's solution provides extended capabilities, business processes and functionalities for sales and marketing teams working in automotive or equipment industries, supporting multiple brands and locations.
Integrated, data-driven solutions that improve how you interact and do business with customers.
SALES MANAGEMENT SOLUTION
INTEGRATION WITH OUTLOOK.
Tap the power of Dynamics 365 on Outlook with desktop, web or mobile. View information from Dynamics 365 with a single click, link to an outlook email message or appointment to a specific Dynamics 365 record.
IMMERSIVE DASHBOARDS
Get a clear overview of the business and tracking processes of different levels in the organization with rich filtering options and drill down capabilities allows you to take advantage of data for decision making.
AFTER SALES ENGAGEMENTS
Let the data you already own drive generation of quality leads for after-sales, renewed sales and increased customer retention.
FEATURES
Among the wide ranging features the solution offers:
- Manage sales processes across multiple brands and locations.
- Capture and manage automotive and equipment specific information on leads.
- Automate processes for lead qualification and follow-up based on brand, location or type of interest.
- Manage and monitor test drive processes from booking to follow-up stage.
- Provide sales teams with easy-to-access, enriched customer 360° views wherever they are with intuitive user interface via web client or mobile application.
- Triger and automate engagements at selected points in the customer lifecycle to increase customer satisfaction and retention.
WHAT DO YOU GAIN?
- Functional fit solution out of the box for your industry needs.
- Facilitating your digital transformation.
- Ability to configure products using the built-in product configurator.
- Certified future proof solution through Microsoft Certified programs (CfMD).
- Full integration of all key business processes driven by industry specific needs and developed by experts.
- Mostly replacing high number of bespoke nonintegrated systems.
- Process automation needs, work-flows and process alerts.
- Strong references around the world to back claims.
- Powerful, but easy to use analytic tools with Annata Power BI.
